Schneider Electric signs Electrilabs as Service Center for APC

Schneider Electric South Africa has announced that it has signed Electrilabs as a service center partner for APC by Schneider Electric, for its single-phase uninterruptible power supplies (UPS).

The partnership coincides with the opening of Electrilabs’ new premises at Unit 1, Probuild Commercial Park, 347 James Crescent, Halfway House.

Electrilabs, has been an APC partner since 1999 when Electrilabs was established. The new agreement covers the full APC single-phase UPS range and includes swop-outs, repairs as well as onsite services for hardwired single-phase UPSs.

“In today’s ‘always on, always available’ world, where businesses cannot stop and downtime is measured in money, APC by Schneider Electric provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature,” explains Riaan de Leeuw, VP for IT Division – Anglophone Africa.

“It is therefore imperative that the company has reliable service partners, such as Electrilabs, to ensure that our customers are able to receive consistent and speedy service. In some respects, a UPS is like a car, it requires various sorts of servicing over the course of its life. Nobody is in a better position to provide those services than APC by Schneider Electric partners.

“Even if a customer makes use of cloud-based server resources, there are UPS needs, as the routers or switches supporting the network connection become paramount for uptime – and thus need UPS protection. Our partners are in a great position to assist customers about the importance of UPS maintenance.

Says Kobus van Zyl, MD of Electrilabs; ““Quality of service has been the main driver behind the successes and longevity of Electrilabs over the past 18 years. With this unique partnership, Electrilabs will compliment the excellent Schneider Electric product portfolio, by expediting and improving the after-sales service offering to its single-phase UPS customer base. This partnership will elevate the entire after-sales service experience for all the Schneider Electricsingle phase customers”


UPS maintenance is critical
• Reduce downtime by preventing problems before they result in UPS failures
• Greater UPS energy efficiency for greener data centres and distributed network closets
• Improve performance through regular tuning
• Investment protection, because maintenance can prolong the life of UPSs
• Increase IT productivity, as IT is freed up to focus on core business functions, not UPS lifecycle management

APC by Schneider Electric has comprehensive solutions, which are designed for both home and corporate environments, to improve the manageability, availability and performance of sensitive electronic, network, communications and industrial equipment of all sizes. It focuses on four application areas:
• Home/home office
• Business networks
• Access provider networks
• Data centres and facilities

“We congratulate Electrilabs on this extension of its collaboration with Schneider Electric South Africa and look forward to many more years with it, as a valuable partner. We also look forward to attending the launch of its new premises in Midrand, which indicates the growth of the company,” concludes de Leeuw.

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