If they were such an expression: “Play the game to get the job”, the recently unveiled game would be the perfect fit.
Creators of a new online game, Team C4, believe their newly invented game will equip more young South Africans with skills to get jobs in the fast growing contact centre.
Describing the game as a vital tool in the development of the call centre sector, Gareth Pritchard, CEO of Business Process Enabling South Africa (BPeSA) Western Cape. “The contact centre industry is creating over 5 000 new jobs every year to service the international business process outsourcing (BPO) market. Our biggest challenge is finding the right people to fill the available positions. We hope the Team C4 learning game, will help address this challenge,” he said.
The game helps to identify talent suited for the industry. It assesses the core industry competencies numeracy, literacy, problem-solving and language capabilities. It is regarded as a cost effective recruitment tool and will be piloted in the Western Cape and rolled out across the country later this year. The industry is one of South Africa’s major sources of employment, especially for unemployed matriculants and employs more than 215 000 people in SA.
Formula D interactive, which specialises in learning games, developed the game.
Michael Wolf, founder and creative director of Formula D, claims that so far the feedback has been very positive.
